Website Confidentiality Agreement
During your visit to this website and your use of the service through this
Site, how the information that we receive regarding you and the services you
request will be used and protected are subject to this ‘’Confidentiality
Agreement’’. You hereby accept the conditions stipulated in this
‘’Confidentiality Agreement’’ when you visit this website and request to use
the services we provide through this Site.
I. Purpose of personal data protection and processing policy
Until today, data and information of our customers or potential customers are
kept confidential and have never been shared with third parties by virtue of
the sensitivity of our business as Prens Turizm Kuyumculuk Taş. ve Dış Tic.
Ltd.Şti. Personal data protection is our essential policy. Even before any
legal regulation, our company and subsidiaries had attached a great importance
to the confidentiality of personal data, adopted as a working principle and
gave working instructions to the employees in compliance with this principle.
As ‘’ Prens Turizm Kuyumculuk Taş. ve Dış Tic. Ltd.Şti.’’, we undertake to
adhere to all responsibilities of Privacy Act. The principle of our companies
to protect personal data also covers our subsidiaries.
II. Scope and change of personal data protection and implementation
policy
This Policy prepared by our Company has been regulated in accordance with “Law
on Protection of Personal Data” no. 6698 (“KVKK”). The Law has entered into
force with all of its provisions as of today. The data received with your
consent or pursuant to the other regulations as per to the Law shall be used to
make our service more quality and to improve our services and quality policy.
Again, some of the data we obtain are removed from the scope of personal data
and anonymized. These data are used for statistical purposes and not subject to
the enforcement of Law and our Policy. “Personal Data Protection and Implementation
Policy of Prens Turizm Kuyumculuk Taş. ve Dış Tic. Ltd.Şti.aims and regulates
the protection of the data which are automatically obtained from our customers,
potential customers, employees and the customers and employees of the companies
in cooperation with us for solution partnership and the other parties.
Our company reserves the right to change our Policy and Regulation – provided
to comply with the Law and protect the personal data in a better way.
III. General principles on processing of the personal data
a) Being in compliance with the law and good faith: “Prens Turizm Kuyumculuk
Taş. ve Dış Tic. Ltd.Şti.” questions the source of the data it collects or sent
by other companies and attaches importance to handling these in compliance with
the law and good faith. Within this framework, it warns and notifies the third
parties (agencies and other intermediary firms) that sell the services provided
by “Prens Turizm Kuyumculuk Taş. ve Dış Tic. Ltd.Şti.” to protect the personal
data.
b) Being accurate and up to date, if necessary: “Prens Turizm Kuyumculuk Taş.
ve Dış Tic. Ltd.Şti.” attaches importance to the accuracy of all of the data
kept within the organization, to the fact that they don’t include any
misinformation and that personal data are updated only if the changes are
notified.
c) Being processed for specified, explicit, and legitimate purposes: “Prens
Turizm Kuyumculuk Taş. ve Dış Tic. Ltd.Şti.” processes the data limited to the
services and purposes for which consent of the persons are taken during the
services. It shall not process, use and make use of the data out of business
purposes.
d) Being relevant, limited and proportionate to the purposes for which data are
processed: “Prens Turizm Kuyumculuk Taş. ve Dış Tic. Ltd.Şti.” uses the data
only for processing purposes and to the extent what the service requires.
e) Being stored only for the time designated by relevant legislation or
necessitated by the purpose for which data are collected: “Prens Turizm
Kuyumculuk Taş. ve Dış Tic. Ltd.Şti.” keeps the contractual data as long as
it’s required by the commercial and taxation law as well as the periods of
conflicts of law. Nevertheless, it shall delete or anonymize the data in case
the reasons necessitating their processing cease to exist.
It’s crucial to state that whether “Prens Turizm Kuyumculuk Taş. ve Dış Tic.
Ltd.Şti.” collects or processes the data by one’s will or in compliance with
the law, the abovementioned provisions shall apply anyhow.
Maximum Savings Policy/Scrimping Policy
Pursuant to our policy called as maximum savings policy or scrimping policy,
the data received by “Prens Turizm Kuyumculuk Taş. ve Dış Tic. Ltd.Şti.” are
processed into the system as required. Thus, which data we will collect shall
be determined according to the purpose. Unnecessary data shall not be
collected. Other data submitted to our company are transferred to the
information system of the company in the same way. Redundant information is not
stored in the system, they are deleted or anonymized. These data may be used
for statistical purposes. Health data among the special quality data are only
kept in the system to provide better service to the customers and to protect
their health.
Deletion of personal Data
When the retention period necessitated by the Law expires, judicial procedures
are completed or other requirements no longer exists, these data shall be
deleted, removed or anonymized automatically, by the company or upon the
request of the relevant person.
Accuracy and Currency of Data
The data within the body of “Prens Turizm Kuyumculuk Taş. ve Dış Tic. Ltd.Şti.”
are processed as declared by the relevant persons as a rule. “Prens Turizm
Kuyumculuk Taş. ve Dış Tic. Ltd.Şti.” is not obliged to check up on the
accuracy of the data declared by the customers or the persons in touch with “Prens
Turizm Kuyumculuk Taş. ve Dış Tic. Ltd.Şti.” and it’s also contrary to the Laws
and our working principles. The declared data are regarded as correct and
accurate. The principle of accuracy and currency of personal data has also been
adopted by “Prens Turizm Kuyumculuk Taş. ve Dış Tic. Ltd.Şti.”. The personal
data processed upon the request of the relevant person or from official
documents that are submitted to our company are updated. Necessary precautions
are taken for this purpose.
Confidentiality and data security
Personal data are confidential and “Prens Turizm Kuyumculuk Taş. ve Dış Tic.
Ltd.Şti.” obeys the rule of confidentiality. Only authorized persons shall
access the personal data. All necessary technical and administrative measures
are taken to protect the personal data collected by “Prens Turizm Kuyumculuk
Taş. ve Dış Tic. Ltd.Şti.” and to prevent the damage on our customers and
potential customers. Within this framework, it shall be ensured that the
software complies with the standards, third parties are selected with caution
and data protection policy is observed within the company.
IV. Purpose of data processing
Collection and processing of personal data by “Prens Turizm Kuyumculuk Taş. ve
Dış Tic. Ltd.Şti.” shall be executed in line with the purposes stipulated in
the letter of clarification. The data are collected and processed to draw up
contracts and provide better services to the customers.
V. Data of customer, potential customer and business and solution
partners
As “Prens Turizm Kuyumculuk Taş. ve Dış Tic. Ltd.Şti.”, we process your
personal data in the capacity of data supervisor within the scope of Personal
Data Protection Law no. 6698 and other relevant legislations.
In this sense, categories and explanations of personal data to be processed
are as follows:
· Identity Information: Name-surname,
name-surname of companying guest/guests; nationality, birth place and date,
T.R. Identity, driver’s license and passport numbers (including date and place
of issue).
· Contact Information: Address,
telephone number, e-mail address.
· Financial Information: Mobile
invoice information, bank account information, payment card information,
Loyalty Program memberships, information about purchased product or services.
· Customer reviews, feedbacks and complaints: Special preferences in accommodation, marketing and communication fields;
reviews, opinions or complaints about the brands and properties.
· Other: Reservation details, travel history;
information on participation in competitions, draws or marketing programs,
information of vehicles used to access the property; booked hotel, airline and
rental car packages; associated groups to stay in the properties,
frequent-flyers or Travel Partnership Program memberships and member numbers,
information provided during membership and account applications.
Collection and processing of data for contractual relationship
In case of a contractual relationship with our customers and potential customers,
the collected personal data may be used without the approval of the customers.
However, this use shall be for the purpose of the contract. The data shall be
used for better execution of the contract and as required by the services and
updated, if necessary, by contacting the customers. Nevertheless, the data
provided to us by our potential customers shall be processed to easier and more
quality services later. These data shall be deleted upon requests in case of
lack of any contractual relationship.
Data of Business and Solution Partners
“Prens Turizm Kuyumculuk Taş. ve Dış Tic. Ltd.Şti.” adopts as a principle to
act in compliance with the laws when exchanging the data both with business and
solution partners. The data are shared with the business and solution partners
with the understanding of data confidentiality and as required by the services
and it’s definitely ensured that these parties take measures regarding the data
security.
Processing data to manage, analyse and improve the services provided in the
properties
· Carrying out a questionnaire study with the aim of measuring the services
provided,
· Communicating with guests for marketing purposes in line with the
communication permits within the scope of miscellaneous laws,
· Exchanging internal correspondences with guests violating the property and
general codes of conduct during the accommodations at the hotel and preparing a
list in line with these information,
· Recording the comments of guests on social media, blogs, review portals
etc. into the system to analyse the feedback of the service provided,
· Carrying out Sales and Marketing activities to offer a tailor-made holiday
experience by processing the data of services provided to the guests.
Managing relations with guests before, during and after the
accommodation
· Calling guests before check-in,
· Customer Loyalty Program management,
· Answering questions of guests on Loyalty Program, card categories, how to
upgrade your card etc.,
· Doing segmentation by analysing the data about reservation history, travel
preferences and services purchased with the aim of correctly managing the
marketing activities,
· Managing allegations/complaints about our properties and services on review
portals, complaint pages, social media etc.,
· Keeping personal information of guests up-to-date and combining with data
to be obtained from third party sources for analytical purposes.
E-invoicing & E-Archive Invoice
Within the scope of this program, customer is automatically enrolled in
e-invoicing program and invoices are sent to the e-mail address he/she has
provided to the property. It’s the responsibility of the customer to
ensure that the e-mail address is accurate and preferred one for this
communication, which is provided during check-in or updated later. If a
reservation is made for another family member or other persons using this e-mail
address, e-invoice of the relevant invoice is sent to the address of
the e-mail address.
E-Invoice is an invoice that is issued in electronic environment, not
printed on the paper and sent to the receiver and/or vendor through the
servers. It has entered into force with TPL communique with order no. 397 of
Turkish Republic’s Tax Procedure Law and has been put into practice since March
5, 2010.
As per TPL, e-Invoice contains all information required to be present in an
invoice and mutual invoice submission between the receiver and vendor are
realized in electronic environment.
E-Archive Invoice is an implementation that ensures the invoice which must be issued, kept and submitted on paper as per Tax Procedure Law is issued in electronic environment and its secondary copy is kept and submitted in electronic environment in compliance with General Communique on Tax Procedure Law with order no. 433. In e-Archive Invoice, all invoices except for the invoices issued for taxpayers registered in e-Invoice Implementation are designated as e-Archive Invoice.
Data processing for advertisement purposes
Electronic messages for advertisement purposes can only be sent to the persons
with prior consent in compliance with the Law on the Regulation of E-Commerce
and the Law on Commercial Communication and Commercial Electronic Messages. An
explicit consent of the person is required to send advertisements. “Prens
Turizm Kuyumculuk Taş. ve Dış Tic. Ltd.Şti.” obeys the details of ‘’the
consent’’ specified in the same legislation. The consent to be obtained should
cover all commercial electronic messages that are sent to the electronic
communication addresses of the recipients to promote and market the goods and
services of the company, to promote the business or to increase the recognition
level of the company with contents including greetings and wishes. This consent
may be obtained via any electronic communication channel or at physical medium
in written. The important thing is to obtain the declaration of the recipient that
he/she accepts to receive commercial electronic messages and to have his/her
full name and electronic communication address.
Data processing due to legal obligations of the company or being stipulated
explicitly in the Law
Personal data may be processed without prior consent when it’s stipulated
explicitly in the relevant legislation or to fulfill a legal obligation
specified in the legislation. Type and scope of the data processes are required
for data processing activity that is permitted by the Laws and they should
comply with the relevant legal provisions.
Data processing of the company
Personal data may be processed pursuant to the legal purposes and the services
of the company. However, the data shall not be used for services contrary to
the laws under any circumstances.
Processing of special quality data
Pursuant to the Law, race, ethnic origin, political opinion, philosophical
belief, religion, sect or other beliefs, clothes, membership of association,
foundation or union, health, sexual choice, juridical sentence and data
regarding safety measures and biometric and genetic data are among the special
quality data. “Prens Turizm Kuyumculuk Taş. ve Dış Tic. Ltd.Şti. ” also takes
adequate measures determined by the Board for the processing of special quality
data.
“Prens Turizm Kuyumculuk Taş. ve Dış Tic. Ltd.Şti. ” may process the special
quality data only for the corresponding purposes to provide better
services.
Data processed with automatic systems
“Prens Turizm Kuyumculuk Taş. ve Dış Tic. Ltd.Şti.” acts in compliance with the
Law for data processed with automatic systems. The information obtained from
these data without the explicit consent of the persons shall not be used
against the person. However, “Prens Turizm Kuyumculuk Taş. ve Dış Tic. Ltd.Şti.”
may take decisions regarding the persons that it will perform process by using
the data within the system.
User Information and Internet
In case of the collection, processing and use of personal data on the websites
and other systems or applications belonging to Prens Turizm Kuyumculuk Taş. ve
Dış Tic. Ltd.Şti. the related persons shall be informed about the privacy
statement and cookies if needed. Users shall be informed about our applications
on our websites. Personal data shall be processed as per the law.
We kindly submit the below mentioned information about the cookies that we
use/will use on our pages when you visit our website.
Google (analytics, doubleclick)
Purpose of Use of Cookies : Measurement Advertisement In-site optimization
Type of Cookies : Functional and analytic cookies Commercial cookies
Facebook
Purpose of Use of Cookies : Advertisement
Type of Cookies : Commercial cookies
Insider
Purpose of Use of Cookies : Measurement Advertisement In-site optimization
Type of Cookies : Functional and analytic cookies Commercial cookies
Hotjar
Purpose of Use of Cookies : Measurement In-site optimization Functional and
analytic cookies
Type of Cookies : Commercial cookies
3rd party companies (criteo, rtbhouse)
Purpose of Use of Cookies : Advertisement
Type of Cookies : Functional and analytic cookies Commercial cookies
Functional and Analytic cookies
Cookies includes the data about
reminding your choices, using website effectively, optimizing the website so as
to answer the demands of the user and how the visitors use the website. By
qualification, these kinds of cookies may consist of personal information such
as user name.
Third Party Cookies
Websites/mobile applications/mobile websites belonging to Prens Turizm
Kuyumculuk Taş. ve Dış Tic. Ltd.Şti. works with third party reliable and known
advertisement providers Third party service providers place their own cookies
to offer advertisements special to you. The cookies placed by third party
collect, process the surfing information of the visitors on the websites and
analyze them according to the ways of use.
Commercial cookies
Commercial cookies serve to offer the product/content with similar qualifications
and enhance your usage experience by providing a developed and customized
advertisement portfolio according to your fields of interest and choices. The
holdup time of the session, permanent, functional and analytic and commercial
cookies on the background is about 2 (two) months and the required settings can
be done by browser settings. The removal operation, one of the settings, can be
changed by means of the browser.
During your reservation process if your transaction is not completed due to
errors or failures in the system, our call center representative will contact
you.
How to clear cookies?
Many browsers are adjusted automatically to accept and use the cookies as of
the first installment of your computer. You are allowed to block the cookies or
to be warned about the cookies by using help or setting menus of your browser.
You can take advantage of the instruction or help option screens of your
browser to obtain further information about the various methods of managing
cookies or regulate the settings of your browser.
Purpose of Collecting and Processing Safety Data from Properties
Security footages taken due to your visit to Euphoria Palm Beach Resort that act in the
capacity of data controller within the scope of Law no. 6698 are collected to
ensure security of both you and our company and to provide service to you
securely.
Your personal data are not used for the purposes other than stated and
processed based on the cause of action of the data controller for its
legitimate interests as per clause (f) of article 5/2 of The Law on Protection
of Personal Data. Collected personal data cannot be shared with any third
person or entity pursuant to the rules. However, they can be shared to meet the
demands of state institutions and organizations authorized by law to fulfil the
legal obligations stipulated in clause (ç) of article 5/2 of the Law.
When the purpose of collecting your data isn’t deemed valid anymore, your data
will be destroyed.
VI. Data of our employees
Processing of the data for business relations
Personal data of the employees may be processed without obtaining consent
to the extent of requirements of health insurance and business relations.
However, “Prens Turizm Kuyumculuk Taş. ve Dış Tic. Ltd.Şti.” hereby undertakes
the protection and confidentiality of the data of the employees.
Processing as per Legal Obligations
“Prens Turizm Kuyumculuk Taş. ve Dış Tic. Ltd.Şti.” may also processes the
personal data of the employees without obtaining a separate consent to fulfill
a legal obligation stipulated in the legislation or in case it’s explicitly
specified in the legislation. This case is limited to the obligations arising
from the Law.
Processing in Favor of the Employees
“Prens Turizm Kuyumculuk Taş. ve Dış Tic. Ltd.Şti.” may process the personal
data without obtaining the consent for the procedures in favor of company
employees like private health insurances. For the disputes arising from the
business relations, “Prens Turizm Kuyumculuk Taş. ve Dış Tic. Ltd.Şti.” may
also process the data of the employees.
Processing of special quality data
Pursuant to the Law, race, ethnic origin, political opinion, philosophical
belief, religion, sect or other beliefs, clothes, membership of association,
foundation or union, health, sexual choice, juridical sentence and data
regarding safety measures and biometric and genetic data are among the special
quality data. Besides the consent of the relevant person, “Prens Turizm
Kuyumculuk Taş. ve Dış Tic. Ltd.Şti.” also takes adequate measures determined
by the Board for the processing of special quality data. Special quality data
may be processed limited to and related to the cases permitted by the Law
without the consent of the person. The quality data obtained from the employees
shall only be used for the corresponding purpose to allow them to benefit from
the insurance and health services.
Data processed with automatic systems
The data processed regarding the employees with automatic systems may be used
for in-house promotions and performance assessments. The employees reserve the
right to appeal to the results against them and they should perform this
process in compliance with the internal procedures. Appeals of the employees
shall be evaluated again within the company.
Telecommunication and internet
The computers, telephone, e-mail and other applications allocated to the
employees within the company shall only be used for business purposes. The
employee cannot use any of these means allocated to himself/herself by the
company for private purposes or communication. The company may control and
monitor the data on these means. The employee undertakes not to keep any data
or information apart from the business purposes on the computer, telephones or
other means allocated to himself/herself as of his/her employment date.
VII. Transferring of the personal data domestically and
internationally
Personal data may be shared with business,solution partners and subsidiaries
for the purpose of providing the services by “Prens Turizm Kuyumculuk Taş. ve
Dış Tic. Ltd.Şti.”.
“Prens Turizm Kuyumculuk Taş. ve Dış Tic. Ltd.Şti.” will be entitled to
transfer the personal data for certain purposes to the following person and
institutions;
» Business partners of “Prens Turizm Kuyumculuk Taş. ve Dış Tic. Ltd.Şti.”
limited to the purpose of execution of the aims of the establishment of the
business partnership,
» The suppliers of “Prens Turizm Kuyumculuk Taş. ve Dış Tic. Ltd.Şti.” to the
extent of providing the necessary services by our company to fulfill its
commercial activities and procured by the supplier as external sources,
» Solution partners of “Prens Turizm Kuyumculuk Taş. ve Dış Tic. Ltd.Şti.”
limited to ensuring the execution of the commercial activities which require
the participation of the affiliates of the company,
“Prens Turizm Kuyumculuk Taş. ve Dış Tic. Ltd.Şti. ‘’ is authorized to transfer
the personal data domestically and internationally within the conditions
determined by the Board and in compliance with the other provisions in the Law
and depending on the consent of the person.
VIII. Rights of the relevant person
“Prens Turizm Kuyumculuk Taş. ve Dış Tic. Ltd.Şti.” hereby agrees that the
relevant person must provide his/her consent before processing the data within
the scope of the Law and he/she reserves the right to determine the destiny of
the data after the data is processed.
Regarding the personal data, the relevant persons holds the right to do the
following by applying to our official announced on the web page by “Prens Turizm
Kuyumculuk Taş. ve Dış Tic. Ltd.Şti.”;
a) To be informed whether his/her personal data are processed or not,
b) To request information if the personal data are processed,
c) To learn the purpose of processing the personal data and whether the data
are used for the corresponding purposes,
ç) To get information on the third parties to whom the personal data are
transferred in the country and abroad,
d) In case the personal data are processed incompletely or inaccurately, to
request the correction,
e) To request that personal data are deleted or removed within the framework of
the conditions stipulated in article 7,
f) To request that the processes performed as per clause (d) and (e) are
notified to the third parties to whom the personal data are transferred,
g) To appeal to the negative results against himself/herself arising from the
analysis of the data processed exclusively through the automatic systems,
ğ) In case the personal data are damaged due to the processing of the data
contrary to the Law, to request that the damages are indemnified.
Nevertheless, the persons don’t reserve any right on the anonymized data within
the company. “Prens Turizm Kuyumculuk Taş. ve Dış Tic. Ltd.Şti.” may share the
personal data as required by a juridical function or governmental authority as
per the business and contractual relationship.
The owners of the personal data shall submit their requests regarding the
above-mentioned rights to the following contact address by completely filling
out and putting their wet signatures on the application form given at www.euphoriapalmbeachresort.com, the official website of the company, through registered letter with
return receipt with the copies of their identity cards (only front page for
birth certificate). The applications shall be replied within the shortest time
according to the content of the application ow within 30 days at the latest
after the delivery to the company. You need to apply with registered letter
with return receipt. Besides, only the questions about you shall be replied and
any applications made regarding your spouse, relative or friends shall not be
accepted. “Prens Turizm Kuyumculuk Taş. ve Dış Tic. Ltd.Şti.” can only request
information and document from the application holders.
IX. Confidentiality Principle
The data of the employees and other persons within “Prens Turizm Kuyumculuk
Taş. ve Dış Tic. Ltd.Şti.” are confidential. Nobody can use, copy, reproduce,
transfer these data for other purposes apart from the business purposes.
X. Process security
All necessary technical and administrative measures are taken to protect the
personal data received by “Prens Turizm Kuyumculuk Taş. ve Dış Tic. Ltd.Şti.”
and to prevent the retention of them by unauthorized persons and to prevent the
damage on our customers and potential customers. Within this framework, it’s
ensured that the software complies with the standards, third parties are
selected with care and data protection policy is followed within the
company.
XI. Inspection
“Prens Turizm Kuyumculuk Taş. ve Dış Tic. Ltd.Şti.” carries out the internal
and external inspections for protection of the personal data.
XII. Notification of Violations
“Prens Turizm Kuyumculuk Taş. ve Dış Tic. Ltd.Şti.” shall immediately act to
remedy the violations in case a violation of personal data is notified. It
shall mitigate or indemnify the damage of the relevant person. In case the
personal data are obtained by the unauthorized persons, this case should be
immediately notified to the Board of Personal Data Protection.
Regarding the notification of the violations, you can also make an
application as per the procedures provided at http://www.euphoriapalmbeachresort.com/kvkk/en-US
Requests made pursuant to the Act on the Protection of Personal Data
As announced on http://www.euphoriapalmbeachresort.com/kvkk/en-US to put your application into process, please complete the form
on the websites, attach a copy of your identity card, and send it to the
address written on the form via registered mail.
The rights concerning personal data will only be used for one's own data.
Requests regarding the personal data of others will not be taken into
consideration. Forms without identity card photocopies will not be taken into
consideration. Please be informed that even if data deletion requests are
fulfilled, we are required to share data with the authorities if requested.
Click for application form
Changes to Be Made in Personal Data Protection and Privacy Policy:
“Prens Turizm Kuyumculuk Taş. ve Dış Tic. Ltd.Şti.” reserves the right to
make changes on the declarations here. In case of any significant change in the
declaration, a link will be attached on the homepage of the website to access
the up-to-date declaration. Guests registered for any of our products or
services may be informed regarding this issue through the communication channel
he/she has provided to the properties. When the last time this declaration was
updated and update number are given at the end of this text.
Each change made on the declaration becomes effective upon the publication
of the changed declaration on the website. By using the website or any of our
products and services following such changes, you accept the changed
declaration that is effective at that time.
Contact
You can contact us for further questions on the confidentiality agreement by using the following contact information.
Prens Turizm Kuyumculuk Taş. ve Dış Tic. Ltd.Şti.
Satış ve Pazarlama Merkez Ofisi
Yeşilova Mah. Aspendos Bulv. No:168-C Muratpaşa / Antalya / Turkey